Learn about PSD2

The PSD2 (Payment Services Directive 2) is an EU directive regulating payment services and payment service providers.

PSD2 explained simply: Starting from 14.09.2019 (14th September 2019) a two-stage verification helps the customer with the safe payment in the Internet. A single password will no longer suffice in the future. Recently, you have required two or more factors from different categories for payment or other "activities with a risk of fraud". For example, a combination of password and fingerprint is conceivable, or a PIN that is linked to the smartphone. But PIN and TAN are also a valid combination. Your bank decides on the necessity and type of the second authentication.

What changes for me?

Basically, everything stays the same for you.In the payment process on our website or in the app it may happen from 14.09.2019 that a further step is added in which the bank secures your identity. Verification is simply integrated into the payment process.

• Basically, the most task are the same.
• During the payment process it may happen that the payment provider (Bank, PayPal,...) requires further authentication.
• This is not necessary for payment on account, as no payment information is shared here (like pay later).
  

Other and future changes

• We will introduce an optional two-factor authentication in the near future at login.
• Provide a secure pin for order processing later this year.